Glasses Brands
Information
ACCOUNT
CONTACT US
- Email Us:[email protected]
- Address:1201 First Colonial Rd.
Virginia Beach, VA 23454 - Phone:757-425-5550
Returns Policy
We, at Beach Eye Care are glad to offer a return policy in case you are not completely satisfied with your purchase.
You may return your glasses frame and sunglasses order within 10 days after receiving it in the mail. This applies to orders purchased on our website only.
You must contact us via email ([email protected]) and request for a Return Number before shipping it back to us. Once the Return Number has been given, you must ship your order back to us within 5 days.
When we receive your order we will refund back to the original method of payment. A $15 shipping fee and $15 processing fee totaling $30 will be deducted from the return amount.
If you fail to return on time, or a Return Number was not requested, your shipment will be denied receipt and shipped back to you as per your carrier's policy.
Contact lens orders can be returned under condition that you did not open a box. If you have open the box please contact our staff at [email protected] to see if the return can be approved.
Should you have an issue with your prescription order, please contact us. We will work with you towards solving the problem. If the wrong prescription was provided additional shipping charges and lenses fees may apply. We will notify you of all the options and we always take care of the customer.
You may return your glasses frame and sunglasses order within 10 days after receiving it in the mail. This applies to orders purchased on our website only.
You must contact us via email ([email protected]) and request for a Return Number before shipping it back to us. Once the Return Number has been given, you must ship your order back to us within 5 days.
When we receive your order we will refund back to the original method of payment. A $15 shipping fee and $15 processing fee totaling $30 will be deducted from the return amount.
If you fail to return on time, or a Return Number was not requested, your shipment will be denied receipt and shipped back to you as per your carrier's policy.
Contact lens orders can be returned under condition that you did not open a box. If you have open the box please contact our staff at [email protected] to see if the return can be approved.
Should you have an issue with your prescription order, please contact us. We will work with you towards solving the problem. If the wrong prescription was provided additional shipping charges and lenses fees may apply. We will notify you of all the options and we always take care of the customer.
